Job Description

You’ll love this opportunity because…

• you'll have a lot of independence in managing projects
• we have a vibrant and active culture
• co-workers are a close-knit, intelligent, and motivated team

Key Responsibilities

• Test, install and configure software and computer hardware systems such as PC, printers, etc
• Monitor, troubleshoot and resolve issues with software, hardware or network systems.
• Walk colleagues or client through steps to help them resolve their technical problems.
• Support the implementation of new solutions or applications.
• Establish accounts for new users and assist with password or login problems.
• Ensuring all logs for equipment and users are maintained.
• Create instructional guides for troubleshooting issues.
• Ensure excellent customer service and support is provided to all internal and external customers.
• Manage time and effectively prioritise numerous tasks at one time.
• Study related IT problems and identify solutions.
• Correspond with related vendors in resolving IT matters.

Requirements + Responsibilities

• • Minimum B.Sc/HND in Computer Science, Computer Engineering, or closely related fields.
  • Minimum 1 year relevant work experience.
  • Excellent knowledge of Microsoft Office apps such as Word, Excel, Outlook etc
  • Sound knowledge of technical requirements of various software applications.
  • Sound knowledge of various computer hardware and software configurations for Windows & MacOs.
  • Sound knowledge of requirements with various utility software applications such as Antivirus.
  • Good analytical and problem-solving skills.
  • Excellent interpersonal and communication skills.
  • Experience with technology relative to the industry is an added advantage (Call Center tools, etc).
  • Flexibility to respond to issues at odd hours of the day.
  • Excellent time management

Education + Experience

• B.TECH
• 2 years Experience

Other Benifits

• Salary/Health/Pension
• Entry Level